Printing Questions

What is offset printing?

Offset printing is a technique where the inked image is transferred (or "offset") from a plate to a rubber blanket, and then to the printing surface. When used in combination with the lithographic process (which is based on the repulsion of oil and water), the offset technique employs a flat (planographic) image carrier on which the image to be printed obtains ink from ink rollers, while the non-printing area attracts a film of water, keeping the non-printing area ink-free.

What are the advantages of offset printing?

  1. Consistent high-quality images. Offset printing produces sharper and cleaner images and type than digital printing
  2. The print quality is generally better than in digital printing
  3. Works on a wide range of printing surfaces, including paper, wood, cloth, metal, leather, rough paper and plastic
  4. Cheaper for high volume printing. The overall price per printed piece drops
  5. Wide color gamut. Offset printing can accurately reproduce colors from the Pantone Matching System, while digital methods only simulate Pantone color using four-color printing

What is digital printing?

Digital printing is a method of printing in which the data and images are printed directly from the computer onto paper.

What are the advantages of digital printing?

  1. Cheaper low volume printing. While the unit cost of each piece may be higher than with offset printing, when setup costs are included digital printing provides lower per unit costs for small print runs
  2. Faster turnaround time
  3. Variable data printing
  4. Better for the environment. Digital printing uses dry ink or toner, which doesn't emit any VOCs in printing. Also, this printing method produces much less paper waste than offset, because the set-up time is shorter
  5. More accurate proofing

Are Your Websites Mobile Friendly?

We do not create any website that is not mobile or tablet friendly. Having a mobile friendly website is essential to business growth in this age of technology.

How big is the quality difference between offset and digital printing?

The quality difference can vary from almost negligible to significant. Most photographs and text will reproduce well on our high-end digital press. However, if a job has large solid areas of color, offset printing will achieve much better print quality. Although we print on the best digital presses available on the market, we cannot guarantee offset-quality printing on all short run jobs.

What type of paper should I choose for offset printing?

Offset presses print great on any type of paper.

What type of paper should I choose for digital printing?

We recommend ChorusArt and Astrolite 100PC.

What is better for the environment: digital or offset printing?

Digital printing is more eco-friendly because it uses dry ink or toner, which doesn't emit any VOCs. Also, this printing method produces much less paper waste than offset, because the set-up time is shorter.

I'm still not sure which printing method I should choose.

We recommend that you use offset printing if:

  1. Quality is your main concern
  2. You require high-volume printing (e.g., more than 250 business cards and 1000 brochures)
  3. You want to print on paper thicker than 14 pt.
  4. The size of the finished product is larger then 12"x18"

We recommend that you use digital printing if:

  1. You need a short turnaround time (shorter than 5 business days)
  2. You require low-volume printing (e.g., less than 250 business cards and 1000 brochures),
  3. You need variable data printing

Will you send me a proof before the printing is started?

Yes, if you order one. We can provide you with a soft proof or hard proof for color critical jobs. The soft proof will be sent via email. For color critical orders, we recommend requesting a hard proof, which is shipped to you via overnight mail.

Can I print with PMS (Pantone Matching System) or other special inks?

Yes, however, in order to reduce wash ups and VOCs, we prefer printing with process inks.

Files Questions

bleed example — crop marks and bleed area

What file formats do you require? How do I set up my files correctly?

We need a 1-up, press-ready PDF file with crop marks and bleed. Please see the "Preparing PDF Files" section of this web page for information about creating press-ready PDFs.

Bleed Example

What are crop marks?

Crop marks are printed or drawn lines indicating where the paper should be cut to produce the correct page size.

Do I have to draw crop marks manually?

No. Any desktop publishing software can create crop marks automatically when you export your file into a PDF. In this case, you have to make sure that the trim size is the same as your document size. For example, if the final trimmed size of your business card is 3.5" x 2" then your document size must be the same.

Do I have to impose my artwork myself?

No. All files are imposed automatically by our workflow. If you submit the imposed file yourself, chances are that we will have to break it apart and re-impose it.

What is bleed?

If any element on your document layout makes contact with the document border you will have to use bleed. The trick is to place the element so that it goes over the border where the document will be cropped after printing.

The term bleed is used for all objects overlapping the border of your document.

Should I convert my files into CMYK?

No. Conversion from RGB to CMYK is done automatically on our workflow.

What resolution should I use for the images in my artwork?

We recommend that all images be saved at 300 dpi.

Security & Privacy Questions

Do you keep credit card information on file?

No. For your security, we don't keep any credit card information on file.

Is your website secure?

Yes. Our website is secure uses the latest secure server technology. You will notice the lock at the top of your browser near the https, which means that our website has an SSL Certificate to verify security. You can also read our Terms & Conditions along with our Privacy Policy to learn how we store your data.

Will you share my information?

Absolutely not. We keep all customer information internal. Occasionally, you may receive offers and announcements from Hill Printing, Inc. via e-mail. You may unsubscribe from these messages at any time.

Security & Privacy Questions

What browsers work the best with your site?

Our site should work with all browsers, however, we recommend the latest version of Microsoft Edge, or Google Chrome for Windows and Firefox for Mac.

What Our Customers Are Saying

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"I'm genuinely impressed by Hill Printing and can confidently give them a five-star review. Their customer service is exceptional, their work is of the highest quality, and they consistently provide prompt service. I am so grateful to use them for all of my printing needs."

— Kailey G.

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"They were great!! needed blue prints printed in a couple hours and they made it happen.. Nice to see people care about there jobs and clients.. Its rare now days... Thanks "

— Kevin S.

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"Amazing customer service - extremely easy to work with, amazing turnaround time, great prices - just so easy! Beth, in particular, went above and beyond with my order making it stress free. Hill Printing is now my go-to printer. THANK YOU!"

— Devyn W.